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Ivanti & ServiceNow

Multiple service desks. One handy platform.

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Reducing complexity

Looking to integrate Ivanti with ServiceNow? We can help with that.

IT service desks allow your users to troubleshoot problems, track their issues and access IT support – all from one handy platform. But when you and your clients are using different service desks, things can become overly complicated.

That’s why we integrate ServiceNow with Ivanti.

Manage multiple service desks

Both ServiceNow and Ivanti offer scalable IT service management, allowing you to increase productivity by reducing the number of calls to IT. With incident management, performance analytics and customisable dashboards, managing your IT operations has never been easier.

By integrating ServiceNow with Ivanti, you can connect your client’s service desk to your internal system. Instead of having to update two separate management systems, your information will automatically filter back into your clients’ service desk – reducing your workload, and improving their support experience.

Integrating your systems makes managing multiple service desks as simple as managing one. And with the easy-to-use Patchworks dashboard, you can enjoy a holistic overview of your data.

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Why patchworks?

We specialise in bringing the best elements of your business together under one roof. Baffled by integration? Don’t worry. Our team of experts will guide you through the process, showing you how to use your new Patchworks platform to transform your business.

  • Easy to use: Enjoy a single cloud platform to connect Ivanti with ServiceNow
  • Save time & money: By automating data input tasks and eliminating overselling, we help your business save time, money and valuable resources
  • Dedicated team: You’ll be allocated a team of experts, scoping your project with a 360º analysis of your business’ needs
  • Reliable & accurate: Data is securely transferred with no risk of manual errors
  • Flawless customer experience: Your customers will always see the correct information and stock levels, eliminating the risk of overselling
  • Growth & performance: Increase your efficiency and profitability, and easily connect new systems when you’re ready
  • 100% UK-based: Patchworks is the only integration service to be fully based in the UK, ready to respond whenever you need us
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Find out how we aided the UK’s fastest growing business of 2016

Find out how we aided the UK’s fastest growing business of 2016

When Black Friday flooded their site with orders, Gymshark’s systems struggled to cope. That’s why we connected their ecommerce platform to their warehouse, powered by a platform that can sync thousands of orders a minute.

Trusted by hundreds of businesses across the globe.

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